Chase Bank

I needed to meet up with my team in order to open a business checking account and for some crazy reason we opted to use Chase. Call me crazy, but I guess it seemed kind of convenient at the time since I use them for my regular banking needs. Even then it was unwilling since my account was grandfathered in when Chase acquired Wamu.

When we got to the branch, I was delighted to see people bringing their dogs in. However, that’s about where the niceties stopped. While our personal banker was nice enough, he was extremely poorly trained. What’s more, Chase’s ridiculous red tape made it extremely complicated to sign up for a checking account and the ordeal took over an hour to complete. When I’ve opened accounts in the past (when it was a Wamu), it only took about 20 minutes and there were no issues. Now the accounts aren’t even free and the annual fees weren’t even disclosed so I got to enjoy the surprise when I got home.

Honestly, I’ve had it nearly up to here with Chase and wish that Wamu was still around. No hassle banking was about the greatest thing ever. I don’t know why Chase makes it such a pain in the ass to do business there, but it certainly doesn’t make me want to use their services in the future.

EDIT: I tried to call later in the afternoon to ask a simple question and then was put on hold for 10 minutes while my personal banker opted to ignore my call. I know because the woman who answered the phone said he was just standing there and didn’t pick up. Our team was led to believe that the account would be free when in fact there was a massive fee involved and our incompetent personal banker kept deferring to his equally incompetent manager. I opened the account today and I’m ready to close it immediately. I absolutely hate Chase and would never refer them to anybody.