Starbucks Coffee

1.0 star rating
1 review
Categories: Pet-Friendly Businesses
332 W El Camino Real
Sunnyvale, CA 94087
Hours: Sat-Sun 6:00 a.m. - 11:00 p.m.

Price Range:$

Good for:small dogs, large dogs

Services Offered:Outdoor Seating

Accepts Credit Cards:Yes

All Reviews

Rating
10/04/2011
I've been to a lot of Starbucks locations in my time but none more appalling than a situation I witnessed at this location and the behavior of the employees before, during, and after the event.

An old lady had fallen down here and as a result, the paramedics had to be called to come to her aid. What did the employees do? Well, nothing actually. In fact, they did less than nothing and told the customers attending to her to not worry about her. It was the other patrons in the shop who called 911 and comforted her while the paramedics rushed over. All the while, the baristas were laughing and chatting it up with each other while stuffing their faces with cake. Not to mention that several of the people behind the counter weren't even wearing Starbucks uniforms but were moving about in back. One girl even talked about taking her top off and running around the store in her bra. The only employee that seemed to have her stuff together was the girl chasing after the paramedics with the clipboard, trying to document the situation. Besides her, the rest of the 4 or 5 people behind the counter were pretty useless.

Honestly, I've never seen such a sad state of a popular Starbucks location. The other complaints about the baristas are totally justified and coming here is a totally unpleasant experience. It's dirtier than other locations too but there are at least a bunch of dog-friendly tables outside. Nonetheless, there really are no standards at this location and it's high time they fire everybody here and hire a brand new staff. It's a zoo in there and the handlers have all gone off to bed.

Food: n/a

Service: 0/10

Price: $

Atmosphere: 3/10